What are the bag dimensions?
Bond Travel Briefcase: L39 H30 W8.5 cm Bond Everyday Padfolio: L34 H25 W3 cm
Last updated: November 14, 2017 18:43
How heavy are the bags?
Bond Travel Briefcase: 1.6kg Bond Everyday Padfolio: 0.8kg
Last updated: November 14, 2017 18:43
What kind of tech items can each bag fit?
This depends on each product, for a more comprehensive guide to tech items such as laptops, tablets and mobile phones that can fit in our products, please refer to the DEVICE GUIDE section on our Kickstarter campaign page.
Last updated: November 14, 2017 18:43
What kind of leather is used for your products?
We will offer 2 types of leather for our opening collections here on Kickstarter: 1. Vegetable tanned US Top grain cowhide 2. Cross grain embossed US Top grain cowhide (Chrome tanned)
Last updated: November 14, 2017 18:43
Where is your leather from?
Our leather hides are sourced from USA.
Last updated: November 14, 2017 18:43
Do your leathers patina over time?
The Cross grain embossed cowhide will not develop much of a patina but the Vegetable tanned cowhide will develop some.
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Where do you ship to?
We ship worldwide, for free.
Last updated: November 14, 2017 18:43
How do I pledge for more than one product?
To purchase more than one product, select a reward for your first product. Then add on the additional price for your subsequent products. For example, to add a Card Wallet to the Bond Everyday Padfolio, you can select the reward tier for The Bond Everyday Padfolio, and add SGD $39 to your pledge total.
For pricing, please refer to the Add On Menu in the REWARDS section on our Kickstarter campaign page.
Last updated: November 14, 2017 18:43
When do I choose which color and material I want?
At the end of the campaign, we will send you a survey for you to make your color choices, and to input your shipping information.
Last updated: November 14, 2017 18:43
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.